Aire Serv of Central Texas, is ready to serve you when you need us, 24 hours a day, 7 days a week. Our employees undergo at least 80 hours a year of training in their field of expertise, are background checked for your families safety, and drug free. Our goal is not only your satisfaction, but to ensure that you are so completely happy with our service that you tell all of your friends and family about us. We offer service on all brands of equipment and honor all warranties in effect by the manufacturer. We are specialist at working in homes just like yours, not on construction sites. This requires a higher degree of detail and professionalism. Our services include heating or cooling repair, comprehensive maintenance programs, system replacements, indoor air quality solutions, loose fill insulation, radiant barriers, and ductwork repair, replacement, and cleaning. What makes us different are our people. Great people make great companies. Great companies make happy customers.
Aire Serv of Central Texas FAQ
What are your guarantees?
We guarantee that your system will heat and cool your home to our design temperatures, or we will correct it at no cost to you.
If you are not completely satisfied with your new system at any time during the first 12 months, we will make any changes necessary or REPLACE it with a system of equal value, at no cost to you.
No Lemon Guarantee
If the unexpected happens, and your unit has a compressor failure in the Guarantee period, we will replace the entire condensing unit. If the heat exchanger fails in the guarantee period, we will replace the entire furnace. See agreement for length of plan.
Money Back Guarantee
If, in the first 90 days, you are not completely satisfied with the quality of the air in your home, we will remove the air filtration system and refund that portion of your investment.
System Assurance Guarantee
Unlike guarantees from other companies, our Full Coverage Guarantee covers EVERY component of the installation, not just the equipment.
No Quibble Guarantee
When we tell you that everything necessary for the correct installation of your system is included, we mean it. AND if we forget a necessary component, we include it at no cost to you.
*See Guarantee Certificate for details.
When are you available?
We have technicians available 24 hours a day, 7 days per week. And, there is never an overtime charge.
Do you offer maintenance programs?
Advantage Member Plans
This scheduled maintenance program not only provides you with Total Comfort Tune-Ups on selected equipment, it also gives you Preferred Customer status, Priority Service and Member Discounts. You also receive Priority Service, Member Discounts and Preferred Customer Status at other authorized companies of The Dwyer Group®.
Benefits of the BRONZE Advantage Plan
Preferred Customer Status
As a preferred customer, you will receive member-only incentives, programs and specials not available to non-member customers.
When you need service, you will move to the front of the line, ahead of non-member customers calling for a similar service.
You will receive special discounts from our Menu Price Guide™ if you have any needed repairs.
Base Level Advantage Plan Membership with other Advantage Plan® Companies
Other companies may provide similar programs and benefits to you as a part of your Advantage Plan® membership with Aire Serv. You will receive the base level of benefits at no additional charge from participating companies, which normally include Preferred Customer Status, Priority Service and Member Discounts. Each franchise location is independently owned and operated.
Benefits of the SILVER Advantage Plan
Includes bronze level benefits plus…
With the Aire Serv Silver, Gold or Platinum Plan, you will receive scheduled maintenance on selected heating, cooling and indoor air quality equipment and systems. These Total Comfort Tune-Up visits are performed on a schedule mutually beneficial to you and to your local Aire Serv company.
Benefits of the GOLD Advantage Plan
Includes silver level benefits plus…
Gold Level Repair Coverage
As a Gold Plan member, you will receive repair coverage on selected heating, cooling and indoor air quality equipment. This coverage requires scheduled maintenance which is included in this plan, and excludes compressors, heat exchangers or refrigerant leaks. Repair coverage is available 30 days after plan start date. Correction of any items found to be defective while performing a Total Comfort Tune-Up must be corrected prior to coverage becoming effective.
Benefits of the PLATINUM Advantage Plan
Includes silver level benefits plus…
Platinum Level Repair Coverage
As a Platinum Plan member, you will receive repair coverage on selected heating, cooling and indoor air quality equipment. This coverage requires scheduled maintenance which is included in this plan. Additionally, Platinum Plan members receive up to $500 towards the repair of compressors, heat exchangers or refrigerant leaks. If the repair exceeds this amount, you may pay the difference or apply this towards the replacement of the unit. Repair coverage is available 30 days after plan start date. Correction of any items found while performing a Total Comfort Tune-Up must be corrected prior to coverage becoming effective.
You will be given the option to cancel from your initial e-mail plan notification at any time. You may also cancel by calling 800-863-5217.
If the current company is unable to service your account, your account may be transferred to another service provider in your area. You may choose to discontinue service at any time and cancel your plan – See Cancellation Policy.
If you are on a monthly payment option, your monthly investment amount is guaranteed to not increase for the first 12 months. After this the amounts are subject to change. You may cancel the policy at any time.
Do you offer financing?
Yes. We offer financing on new systems and for repair service.
What areas do you service?
China Spring, TX
Elm Mott, TX
Harker Heights, TX
Holland, TX Flat, TX
Little River Academy, TX
Mount Calm, TX
Prairie Hill, TX
Valley Mills, TX