PANDORA designs, manufactures and markets hand-finished and modern jewelry made from genuine materials at affordable prices. PANDORA jewelry is sold in more than 65 countries on six continents through over 10,000 points of sale, including more than 750 concept stores.
PANDORA provides a universe of hand-finished and modern jewelry made from genuine materials, primarily solid sterling silver and 14 or 18 k gold with gemstones, stones, cultured pearls, glass and wood.
Q: What materials does PANDORA use to make jewelry?
A: PANDORA provides a universe of hand-finished and modern jewelry primarily made from genuine materials, including solid sterling silver and 14k or 18k gold. We use a variety of gemstones, stones and cultured pearls to add sparkle and color to our genuine silver and gold jewelry. These originate from material categories commonly used in the jewelry industry - diamonds, gemstones, organic gems and man-made stones.
Q: How can I tell if my jewelry is authentic PANDORA?
A: We do our utmost to ensure that our jewelry is easily identifiable through key markings. While the presence of these key markings does not guarantee authenticity, looking for these key markings is one of the first steps you can take to ensure that the products you purchase are in fact authentic PANDORA products.
- Check the maker's mark to identify the origin of the jewelry
- Check the quality mark to establish the purity of the metal
- Visit our website to learn more about identifying authentic PANDORA jewelry.
Q: I don't think my jewelry is authentic PANDORA. What should I do?
A: PANDORA will continue to fight those who attempt to abuse our name and brand to sell counterfeit products and deceive our customers, and our Brand Protection team maintains the highest standards of brand protection. But we also need your help. As a consumer, you are an extremely valuable means of defense in our efforts to protect the PANDORA brand, and we ask for your help with identifying and reporting sellers of fake PANDORA products.
If you discover auctions sites, web pages, bazars, retail shops or adverts in magazines, leaflets or newspapers appearing to be selling counterfeit PANDORA products - or you have difficulties determining whether the products are authentic or not - please report the link and details to our Brand Protection team at firstname.lastname@example.org.